Vol.13, No. 4, 2023

Table of Contents

The Moderating Role of Workplace Social Support in the Relationship between Workplace Bullying and Job Performance.............................1
Author: Ola Mohamed Elazzazy

TSE-HDR: Effective and Efficient Record Linkage Approach.............................16
Authors: Reham I. Abdel Monem, Ali Z. El Qutaany & Ehab E. Hasaneen

Examining the Employees’ Acceptance of Human Resource Information Systems: An Empirical Study with UTAUT Model.............................40
Authors: Aditya Nur Hakim & Evaristus Didik Madyatmadja

A Bibliometric Analysis and Visualization of Influencer Marketing.............................59
Authors: Xueting Luo & Wan Mohd Hirwani Wan Hussain

Solidarity Entrepreneurial Ecosystem in The Effort Towards Modern Cooperatives: A Social Network Analysis Approach.............................74
Authors: Ratih Purbasari & Samún Jaja Raharja

An Empirical Study on the Factors Affecting Customer Satisfaction and Customer Loyalty in Online Transportation Apps.............................93
Authors: Sylvia Divalona & Sfenrianto

Predicting the Behavioural Intention of Jordanian Healthcare Professionals to Use Blockchain-Based EHR Systems: An Empirical Study.............................107
Authors: Al-Momani Ala’a & T. Ramayah

The Effectiveness of TV Promotion and Social Media Applications in Achieving Consumer Brand Loyalty..................140
Author: Afnan Mohammed Shaban

Assessing IT Services Management with ITIL Framework V3: A Case Study............................152
Authors: Yeni Ernawati & Gunawan Wang

The Role of Customer Perception and Variety-Seeking in the Intention Using Internet of Things Technology: A Case Study of Quick Response Code Payments.............................165
Authors: Minh Pham, Anh Mai Thi Pham & Anh Truc Thi Phan

Information Technology and Human Resource Management in Educational Institutions.............................184
Authors: Olympia Papaevangelou, Syndoukas, Dimitrios, Stavros Kalogiannidis & Stamatis Kontsas

Evaluation of The Success of Business Travel Management System Using Delone & McLean Approach.............................199
Authors: Stephen Adrianto & Ahmad Nurul Fajar

Corporate Online Learning as Shared Service Based on ADDIE Model.............................214
Authors: Rudy Tjahyadi, Arief Ramadhan, Agung Trisetyarso, Edi Abdurachman & Muhammad Zarlis

Effects of Contextual Factors on Digital Transformation Success of Public Insurance and Guarantee Company in Indonesia.............................232
Authors: A’ang Subiyakto, Tri Haryanto & Titik Khawa Abd Rahman

A Design Study of Microservice Architecture on White Label Travel Platform.............................249
Authors: I Gede Rahmat Wijaya & Ahmad Nurul Fajar

Development of Social Media-Based Cultural Community Applications: A Design Science Approach.............................265
Authors: Hendro Nindito, Harjanto Prabowo, Harco Leslie Hendric Spits Warnars & Sfenrianto

Smart Insurance Model for Sea Cargo Business.............................277
Authors: Cahyono Budy Santoso, Harco Leslie Hendric Spits Warnars, Ahmad Nurul Fajar & Harjanto Prabowo

The Moderating Role of Social Media Marketing on the Relationship between Entrepreneurial Marketing Strategy and Business Outcomes: An Empirical Study in SMEs in Jordan....................299
Authors: Amer Muflih Alkufahy, Farid Mohammad Qawasmeh, Nader Mohammad Aljawarneh & Tariq Khairo Issa Al Daabseh

Sustainable Ecotourism Development in the Context of ASEAN Economic Community Integration: The Study of Phu Yen Province, Vietnam.............................312
Authors: Toan Thanh Bui, Thang Quyet Nguyen & Phuoc Thi Bui

An Empirical Study on the Influence of Social Media Overload on Learning Engagement.............................331
Authors: Ninggui Duan & Hongxia Li

Unified Access Point Integrated with UMEGA Model as Determinants of Citizens’ Behavioral Intention in E-government Services Context.............................348
Authors: Rania A. M. Abdalla , Normalini Md Kassim & Jasmine A. L. Yeap

Evaluation of E-service Quality and its impact on Customer Satisfactions for Mobile Commerce Applications in Egypt.............................370
Author: Shereen Morsi

Factors Affecting E-Commerce Applications in Small and Medium Enterprise in Ho Chi Minh City.............................389
Authors: Nguyen Minh Dat, Phuoc Minh Hiep & Dinh Ba Hung Anh

Modeling the Impact of Tourism Brand Love and Brand Trust on Increasing Tourist Revisit Intention: An Empirical Study.............................399
Authors: Nasib, Syaifuddin & Rusiadi

Machine Learning Approaches for Precision Medicine: A Review.............................416
Authors: Angga Aditya Permana, Maureen Zerlina Oktaviani & Analekta Tiara Perdana

Effectiveness of E-Commerce Platform Among Millennials During Pandemic.............................433
Authors: Abdullah Sarwar, Mohammad Ali Tareq, Aysa Siddika & Vincent Oh Kim Seng

An Empirical Comparative Study Between the Theory of Planned Behavior and Psychological Capital in Predicting Entrepreneurial Intention.............................447
Authors: Anish Kumar Bhunia & Mihir Kumar Shome

Factors Affecting Students’ Perceived Impact on Learning and Satisfaction with Zoom at University in DKI Jakarta, Indonesia.............................469
Authors: Siti Julianingsih Nurfitriyani & Nilo Legowo

Investigating The Impact of Organizational Culture on Employee Retention: Moderating Role of Employee Engagement.............................488
Author: Hamad Salem Hamad Almerri

The Role of Electronic Reading in Reducing the Digital Divide and Its Implications For E-Learning.............................508
Authors: Niebal Younis Mohammed & Duha Khalid Abdul-Rahman Al-Malah

Analyzing Business Feasibility: A Comprehensive Study Using Hamdi's Method.............................521
Authors: Hamdi Agustin, Muhammad Akbar Almuttaqin, Raja Ria Yusnita & Nora Safitri

The Relationship Between Business Intelligence Capabilities and Business Outcomes of Small and Medium Sized Enterprises: The Moderating Role of Competitive Intelligence.............535
Authors: Tariq Khairo Issa Al Daabseh, Thabet Bani-Hani, Nader Mohammad Aljawarneh, Amer Muflih Alkufahy, Rasha Al Raqqad & Nasir albalawee

Uncovering Key Capabilities for Sustainable Competitive Advantage of Private Universities through Sentiment Analysis and In-Depth Interviews.............................551
Authors: Sabar Aritonang Rajagukguk, Harjanto Prabowo, Agustinus Bandur & Rini Setiowati

Evaluation of Cyber Sabotage in Public Entities.............................574
Authors: Francisco Hilario, Milner Liendo, Laura Chipana & Renee Rivera

Workplace Bullying and Counterproductive Work Behavior: The Mediation Role of Emotional Labor.............................583
Authors: Huynh Luong Tam & Nguyen Minh Ha

An Empirical Study on The Influence of Purchase Intention of Generation Z on Muslim Fashion.............................601
Authors: Afief El Ashfahany, Indah Puji Rahayu & Yayuli Yayuli

User Evaluation of Diversity and Novelty in the Redesigned Recommender List for an Indonesian E-Commerce Platform.............................615
Authors: Salsabila Martono, Dana Sulistyo Kusumo, Arfive Ghandi, Su-Cheng Haw & Kok-Why Ng

An Exploratory Study on Ethics on the Internet........................624
Authors: Anastasia Metsiou, Georgia Broni, Eleni Papachristou, Stavros Migkos & Magdalini Kiki

The Evolution of Health Workers as a Motivating Factor towards the Administrations of Health Units..........................640
Authors: Ntisiou Paraskevi & Sotiria Triantari