Vol.11, No. 4, 2021

Table of Contents
Data Mining Methods and Techniques for Online Customer Review Analysis: A Literature Review.............1
Authors: Anu Dahiya, Nidhi Gautam & Prashant Kumar Gautam
How to Enhance the Impact of Perceived Organizational Support on Knowledge Sharing? Evidence from Higher Education Sector........27
Authors: Yaser Mutahar, Mazen Mohammed Farea, Mohammed Abdulrab, Yaser Hasan Al-Mamary, Adel Abdulmhsen Alfalah & Mohieddin Grada
The Relationship Between the Rate of Return and Risk in Fama-French Five-Factor Model: A Machine Learning Algorithms Approach......47
Author: Bui Thanh Khoa, Pham The Son and Tran Trong Huynh
The Efficiency of Elderly Community Product Using Digital Marketing through Unfolding of Practice during COVID19 Pandemic...........65
Author: Sumitra Nuanmeesri
Spatial-temporal Analysis using Two-stage Clustering and GIS-based MCDM to Identify Potential Market Regions ..................87
Authors: Ernawati, Safiza Suhana Kamal Baharin and Fauziah Kasmin
E-commerce System for the Sales Process in the Company: A Systematic Review.............113
Authors: Keyla Huacre, Alfredo Daza and Elvin Mejia
A Study on Blockchain Interoperability Mechanism............127
Authors: Qing Zhou and Youngseok Lee
An Automated Knowledge Mining and Document Classification System with Multi-model Transfer Learning.............146
Authors: Jiawei Chong, Zhiyuan Chen, Meishin Oh and Amril Nazir
Cluster Analysis on Covid-19 Outbreak Sentiments from Twitter Data using K-means Algorithm...............167
Authors: Adnan Hussein, Farzana Kabir Ahmad and Siti Sakira Kamaruddin
Smart Transportation: Modeling Barriers of Electric Vehicles Charging Infrastructure........190
Author:  Ruchita
Corporate Social Entrepreneurship Practice: Lithuanian Case Analysis............218
Authors: Vida Davidavičienė and Jurgita Raudeliūnienė