Reverse Logistics Systems in the Circular Economy: Effects on Consumer Return Behavior and Brand Loyalty

Author: LiDa Liao

Social Influence and Performance Expectancy as Drivers of Buy Now Pay Later Adoption: Evidence from Generation Z Consumers in Malaysia

Authors: Ying San, Lim, Tuan Hock, Ng & Mou Shian, Lee

Digital Financial Inclusion, Operational Efficiency, and Sustainable Growth: A Systematic Review from an Enterprise Service and Operations Perspective

Authors:Guangqin Kang & Roziana Baharin

Managing Technostress in Digital Workplaces: The Role of Digital Employee Experience within the Job Demands–Resources Framework

Authors: Bao Chau Hoai, Hai Ho Tran Quoc, Toan Dao Quoc, Uy Nguyen Dai & My Lee Chang

Environmental Characteristics, Service Quality, and Brand Image as Drivers of Customer Loyalty in Malaysian Book Cafés

Authors: Mei Ling Goh, Seng Huat Tan, Au Tze Shin & Wanda Gema P.A. Hidayat

Disentangling Structural Breaks from Nonlinearity in the Energy–Growth Nexus: A Regime-Based Panel Analysis for Service Economies

Authors: Mohamed Khudari, Ahmed Khudhair & Azlina Abdullah

Transformational Leadership as a Job Resource in Healthcare Service Systems: Evidence from Hospitals in Yemen

Authors: Abdul Malik Khaled Nasr Al-hajj & Abdulrahman Mohamed Ahmad Al-Sufyani

Behavioral and Risk Factors in SME FinTech Adoption: Evidence from Indonesian Small Enterprises

Authors: Sriyono Sriyono, Johnny Jermias, Udin Udin & Arbiya Magfiroh Rohmi

From Analytics Capability to Service Outcomes: The Role of Intervention Decision Quality in Higher Education Service Systems

Author: Ghadah Abdulrahman Abahussain

Extending the TOE Framework with Knowledge Transfer to Enhance Sustainable Supplier Performance in the Oman Maritime Logistics Sector

Authors: Noof Al-Ajmi, Abbod Naseb Abbod Al-Tamimi & Mohamed Khudari

A Lightweight Image Denoising and Adverse Weather Enhancement Method for Real-Time Visual Perception Services in Autonomous Driving Systems

Authors: Liang Fang & Vladimir Y. Mariano

The Mediating Role of Information Technology in Service Quality and User Satisfaction: Evidence from Indonesia's SEHATI 2.0 Digital Licensing System

Authors: Myrza Rahmanita, Ram Agustina Manurung, Prasadja Ricardianto & Endri Endri

Market Forces, Dynamic Capabilities, and SME Performance: Testing the Mediating Role of Competitive Strategy in Indonesian Processed Food SMEs

Authors: Irvan Husein Kusumah, Agus Rahayu, Vanessa Gaffar & Lili Adi Wibowo

Digital Empowerment and Grassroots Governance Transformation: A TOE Framework Analysis of Public Service Optimization in Sichuan Province

Authors: Han Ning & Shuai Dong

The Impact of Logistics Information Technology on Consumer Perceptions of Personalized Marketing in Omnichannel Supply Chains

Author: Xiaoyan Wang