The Impact of Social Media Information Quality on Creative Self-Efficacy: The Mediating Role of Trust

Authors: Abdallah M. Obeidat & Waad Saleh Suleiman Mustafa

Entrepreneurial Service Capabilities, Sustainable Tourism Management, and Economic Value Creation in Senior Health Tourism Service Systems

Authors: Chotima Jotikasthira, Tassin Srivarapongse, Sarakul Sukortpromme & Suraporn Onputtha

An Informatics-Enabled Logistics Service System for Cross-Border Medical E-Commerce: Evidence from China–Kyrgyzstan Collaboration

Authors: Fumin Li, Yunqi Fan, Zhakshylykova Kishimzhan, Xiaojiao Wang & Kalybek Zh. Abdykadyrov

The Transition from Small Data to Big Data Underpinned by Structuration Theory

Authors: Nomawethu Tungela, Wandisa Nyikana & Tiko Iyamu

Creating Shared Value in Digital Service Ecosystems: Its Impact on Customer Retention through Satisfaction in Social E-Commerce

Authors: Zixing Wang, CheeHoo Wong, Yang Lyu, Guangyu Li, Zhouxin Li & Christian Wiradendi Wolor

Chatbot Self-Presentation Strategies and Customer Service Satisfaction in E-Commerce: The Dual Mediating Roles of Perceived Competence and Perceived Warmth

Authors: Canh Chi Hoang & Tran Ngoc Tu

Competitive Advantage as a Mediator between Supply Chain Management, Logistics Integration, and Sustainable Performance: Evidence from Jordan’s E-Commerce and Logistics Sector

Authors: Sajeda Alma'abreh, Mohammad AL Jedi, Sahar Mohammad Abu Bakir, Besan Zeyad Ahmad & Samer Al-Tarawneh

Digital Halal Information Capability in Island Tourism Service Systems: Moderating the Destination Image–Revisit Intention Link

Authors: Emanuel Zebua, Endang Sulistya Rini, Prihatin Lumbanraja & Amlys Syahputra Silalahi

Service Quality and Product Quality as Determinants of Purchasing Decisions in Modern Retail Industry: Evidence from Medan City

Authors: Aryani Sairun, Syaifuddin & Sofiyan

Digital Promotion and Customer Loyalty in Platform-Based Service Systems: The Role of Online Satisfaction

Authors: Wilion, Darwin & Robert Tua Siregar

The Interplay Between Leadership Styles, Knowledge Management Practices, and Employee Performance: A PRISMA-Based Systematic Literature Review and Thematic Synthesis

Authors: Lujain Muhammed Hasan & Amar Hisham Jaaffar

Organizational Justice as a Governance Mechanism for Knowledge Sharing and Service Innovation: Evidence from a Telecommunications Service System

Authors: Binod Ghimire, Rewan Kumar Dahal, Dipendra Karki & Surendra Prasad Joshi

Technological Attributes, Perceived Value, and Digital Literacy in Mobile Banking Adoption: An Informatics Service System Perspective from Vietnam

Authors: Nam Hoang Trinh & Ha Hong Tran

Trust in Green Agricultural Products: A Bibliometric Review of Traceability, Certification, and Information Transparency (2015–2025)

Authors: Xuan Dai & Hafizah Omar Zaki

Research on Optimizing Overseas Investment Layouts and Path Selection for Energy and Manufacturing Enterprises Under Green Transition Constraints

Authors: Wei Zhou & Asan Ali Golam Hassan