Vol.12, No. 4, 2025

 

Table of Contents

 

The Path to E-Loyalty: Examining the Effects of E-Service Quality and Customer Value on E-Satisfaction Among Malaysian University Students

Authors: Shwu Huey Nun, Sharmila Rani Moganadas & Mei Ling Goh

 

Business Model Innovation and Digitalization in SME Internationalization: The Mediating Role of Internationalization Process

Authors: Dilan S Batuparan, Sari Wahyuni & Lily Sudhartio


Comparative Evaluation of Machine Learning and Deep Learning Models for Cyber Threat Detection

Authors: Yoon-Teck Bau, Jia-Jin Tan & Chien-Le Goh

 

How Social Media Influencers Drive Purchase Intentions: A Stimulus-Organism-Response Analysis of Vietnamese Consumers’ Psychological Responses

Authors: Nguyen Hoang Sinh & Nguyen Tuan Kiet


Knowledge Management Process Capabilities and Employee Performance in Iraq's Public Sector: The Moderating Role of Training Effectiveness

Authors: Lujain Muhammed Hasan, Amar Hisham Jaaffar & Aerni Isa

 

Coffee Quality Prediction: A Comparative Analysis of Machine Learning Techniques Using CQI Data in Sensory Score Estimation

Authors: Yoon-Teck Bau, Raymond Sianjaya & Kian-Chin Lee

 

Integrating Social Media and Blockchain for Banking Marketing: An Activity Theory Analysis of Adoption Factors in South African Banks

Authors: Magdeline Moche & Tiko Iyamu

 

Artificial Intelligence and Large Language Models in Government Document Management: A Systematic Review of Applications, Challenges, and Implementation Strategies

Authors: Huihui Yang, Haslinda Sutan Ahmad Nawi & Yunfei Zhang

 

Hybrid Blockchain Software Defined Network Architecture for Secure and Energy Efficient Iot Routing

Authors: Rupali Vairagade, Leela Bitla2, Ritu Pawar & Shilpa Ghode

 

Factors Influencing Generation Z's Adoption of AI in Banking: An Extended Technology Acceptance Model Approach

Authors: Kah Boon Lim, Kai Hui Low, Sook Fern Yeo & Cheng Ling Tan

 

Critical Success Factors for Knowledge Management Implementation in Indonesian Banking: An Exploratory and Confirmatory Factor Analysis

Authors: Erza Janitradevi Nadine, Aska Daulika, Dana Indra Sensuse, Imairi Eitiveni, Deden Sumirat Hidayat & Sofiyanti Indriasari

 

Continuance Intention of Mental Health Telemedicine Applications: An Extended UTAUT2 Analysis with Age Moderation in Indonesia

Authors: Adriel Jonathan & Viany Utami Thjin

 

Impact of Fitness App Experiences on Users' Overall Well-Being through Joy, Usefulness and Social Connectivity

Authors: Surendra Prasad Joshi, Rewan Kumar Dahal, Dilli Raj Sharma, Dipendra Karki & Binod Ghimire

 

The Influence of Personality Traits on Employees’ Creative Deviance: The Mediating Role of Job Crafting and the Moderating Role of Contextual Ambidexterity

Authors: Guo Li & Sze-Ting Chen

 

Impact Mechanisms of International Energy Trade on Carbon Emission Intensity under Dual-Carbon Goals

Authors: Haiyan Xie & Nafisah Mohammed

 

Construction of MEC Task Offloading Strategy and Risk Assessment Model Based on Multi-objective Optimization

Authors: Yong Wang & William P. Rey

 

The Impact of Online Service Recovery Strategies on Perceived Justice and Customer Satisfaction: A Gender-Moderated Analysis

Authors: Thi Huong Giang Vo, Kuang-Wen Wu, Duy Binh Luong & Changju Kim

 

Green Technology and Transportation in Supply Chain Management: The Mediating Role of Agility on Performance in Indonesia's Courier Industry

Authors: Syafrianita, Agus Purnomo, Kiagus Muhammad Amran, Diar Fachmi Rachmat Chaidar & Hartati Mediyanti Pakpahan