Vol.13, No. 3, 2023

Table of Contents

The Impacts of Cultural Openness and Achievement Motivation Patterns on Contextual Performance through Innovative Work Behaviour.....................1
Authors: Andre Fitriano, Syaifuddin & Rusiadi

Factors Affecting the Acceptance of Using StoreHub and Majoo: A Comparative Study between Malaysia and Indonesia..........16
Authors: Tazkia Shabrina & Sfenrianto

The Effect of Entrepreneurial Orientation and Social Media Adoption on Marketing Performance of Culinary Start-up Business...........29
Authors: Jenny ROSITA, John J.O.I IHALAUW, Antonius Surjo ABDI & Hani SIRINE

An Empirical Study on the Factors Influencing Readiness to Implement Hybrid Learning..............52
Authors: Angelika & Tanty Oktavia

Russian-Ukrainian War, Moral and Economic Implications and Cooperation between Countries and Logistics.......................64
Authors: Anastasia Metsiou, Georgia Broni, Eleni Papachristou, Thomas Anastasiou & Magdalini Kiki

Enterprise Grid Innovation Management Based on Machine Learning and SWOT Evaluation..........................76
Author: Khaled Mohammed Alqahtani

SOA Based Integrated System for Small and Medium Enterprises Using Service Oriented Architecture...................90
Author: Ahmad Nurul Fajar

Linking Green Human Capital, Green Transformational Leadership, Green Dynamic Capabilities, and Green Innovation: A Moderation Model...............102
Authors: Mahdi Taleb & Youssef Pheniqi

A Generic Fuzzy Decision Support Model based on Plant Computational Model for Agriculture Investment Decision...................128
Authors: Ditdit Nugeraha Utama, Antoni Wibowo & Heraldo Yusron Purwantono

Family Harmony as a Milestone in Family Business Resilience facing Multiple Disruptions from a Marketing Perspective..................139
Authors: Metta Padmalia, John J.O.I. Ihalauw, Albert Kriestian Novi Adhi Nugraha & Harijono

Artificial Intelligence in Electronic Commerce: Investigating the Customers' Acceptance of Using Chatbots................156
Author: Shereen Morsi

Analysis of the Intention to Use Digital Banking as Personal Financial Services among Gen X.............................177
Authors: Tanty Oktavia, Edria Tansyvania Yahya, Magdalene Gabriella Adiscaputri & Zara Zaneta Wijaya

The Effectiveness of Security and Customer Convenience in the use of E-Commerce.................193
Authors: Evaristus Didik Madyatmadja, Marisa Karsen1, Alifya Yuri, Dito Prayoga Sijabat, Galuh Rhaka Wiratama, Risa Santika & Debri Pristinella

Implementations of Microservice on Self-service Application Using Service Oriented Modelling and Architecture: A Case Study.............205
Authors: Hestu Widyo Hutomo & Abba Suganda Girsang

Examining the Role of Attitude in Mediating the Influence of Social Media Influencers, Risk, Fear of Missing Out and Herd Behavior on Interest to Invest in Stocks......219
Authors: Riris Nining Sri Rezeki & Moch. Doddy Ariefianto

An Empirical Study on the Impacts of Quality Information and Competency of User on the Quality of Zakat Management Information System in Indonesia............233
Authors: Nunung Nurhayati, Rudy Hartanto & Irena Paramita Pramono

Effective Management in the Remote Work Environment.................243
Authors: Valentina Chychun, Natalia Chaplynska, Oksana Shpatakova, Alla Pankova & Volodymyr Saienko

Decision Support Model for Evaluating of Customer Service Performance Using Mamdani and Multi-stage Rule Base................258
Authors: Didit Nugeraha Utama, Siti Sumiyati, Irmawan Rahyadi, Norhaslinda Zainal Abidin, Norazura Ahmad, Aida Mauziahh Benjamin & Wan Laailatul Hanim Binti Mat Desa

Impact of Layoff on Entrepreneurial Intentions and Willingness to Job Application.............277
Authors: Christian Wiradendi Wolor, Ayatulloh Michael Musyaffi, Datu Razali Datu Eranza, Ahmad Nurkhin, Rosidah & Mahmoud Ali Rababah

Exploring the Relationship between Robotic Process Automation, Digital Business Strategy and Competitive Advantage in Banking Industry...............290
Authors: Panji Priyanto, Etty Murwaningsari & Yvonne Augustine

Dynamic Capabilities Dimensions: A New Measurement for Digital Start-Up Companies..........306
Authors: Yuli Kartika Dewi, Haniruzila Hanifah, Teoh Ai Ping, Yen Nee Yeong & Metta Padmalia

How Customer Experiences Influence Consumer Trust Toward Local Clothing Brands.............325
Authors: Anh Tho To, Thang Loi Cao, Kim Quoc Trung Nguyen, Thi Thuy Van Truong & Thi Thuy Nguyen

Dividend Policy in Indonesian Manufacturing Companies: Profitability, Liquidity, and Growth with Independent Commissioners as Moderators during Covid-19........337
Authors: Ferry Bravo & Herlin Tundjung Setijaningsih

Inbound, Outbound Disturbances and Supply Chain Vulnerability of Firms Operating in Post-conflict Zones: The Case of Somalia.................352
Authors: Abdikarim Mohaidin Ahmed & Abdinur Ali Mohamed

Behind the Rank: The Synthesis of a Causal Model of Variables Influencing Times Higher Education University Rankings..........364
Authors: Sabar Aritonang Rajagukguk, Harjanto Prabowo, Agustinus Bandur & Rini Setiowati

Factors Affecting the Development of Women Entrepreneurs: A Comprehensive Model for Arab Countries..........381
Authors: Ikhlas Altarawneh & Ahmad Albloush

Educational Organizations and the Role of Management in Improving Primary Education Quality performance: A Literature Review..........394
Authors: Stavroula Savvidou, George Konteos, Vasilios Giannakopoulos & Ioannis Giannakopoulos

Evaluation on Innovation of Emotional Marketing in Network Live Broadcasting Based on New Media Environment.................409
Authors: Xinyue Wang, Zhongxuan Yin & Nor Asiah Binti Omar


The Role of Technology in Omnichannel Strategy: The Case of Fashion Industry.............421
Authors: Nguyen Thi Hang, Nguyen Thị My Linh, Nguyen Mau Tung, Bui Thanh Khoa & Nguyen Thị Tuyet Nhung

Does Intellectual Capital Matter for Bank Stability Efficiency? An Application in Vietnamese Banking.............431
Authors: Nguyen Phan Thu Hang & Ho Ngoc Thao Trang

Inventive Marketing for Advanced Design and Profitable Hotel Operation for Extravagance Experiences.............447
Authors: Athanasios Zisopoulos, Georgia Broni, Konstandinos Panitsidis & Nikos Kartalis

The Mediating Role of Business Intelligence in Supporting the Relationship between Big Data and Operational Performance within the Service Sector in Jordan.......465
Authors: Yanal Mahmoud AlKilani & Heba Al-Malahmeh

An Empirical Study on the Factors Influencing the Attitude and Behaviors Towards Smartphone Voice Assistant Usage.............481
Authors: Tanty Oktavia, Christofer Albert Agung, Dika Imanullah Thalib & Yoshe Dwi Rahmanda

Improving Chatbot Performance using Hybrid Deep Learning Approach................505
Authors: Palaninchamy Naveen, Su-Cheng Haw, Devakumaran Nadthan & Saravana Kumar

An Applied Study of Data Envelopment Analysis on Brazilian Agriculture Data...................517
Authors: Carlos Rosano Pena, Andre Luiz Marques Serrano, Lucas Oliveira Gomes Ferreira, Patrícia Guarnieri, Maria Gabriela Mendonça Peixoto,

Clovis Neumann, João Carlos Félix Souza, Sérgio Ronaldo Granemann, Renata Castro &Gilmar Santos

Psychological Exhaustion and Motivation of Health Professionals in the COVID Era...................533
Authors: Ntisiou Paraskevi & Sotiria Triantari

Leadership: The Aristotelian and the Machiavellian leadership attributes in “Black Swan” periods.............550
Authors: Argiro Trogaidou & Sotiria Triantari