Vol.12, No. 7, 2025

 

Table of Contents

 

Employee Retention in Nepal’s Banking Sector: A Social Exchange Perspective on Prestige, Development, and Work-Life Balance

Authors: Rewan Kumar Dahal, Suman Kharel, Dipendra Karki, Binod Ghimire & Surendra Prasad Joshi

 

Behavioral Determinants of Sustainable Waste Management in Dhaka North City Corporation: A Literature Review

Authors: Mohammad Intaz Ali, Chinnasamy Agamudai Nambi Malarvizhi, Anusuyah Subbarao & H. M. Mahfuzur Rahman


How Do Government Subsidies Empower Corporate Green Innovation? A Visual Knowledge Map Analysis Based on CiteSpace

Authors: Youyi Chen & Mohammad Masukujjaman

 

Generative AI in University Customer Service: A Comprehensive Framework for Enhancing Efficiency and Experience

Authors: Aina Eirena & Nathar Shah


The Efficacy of Hazardous Warehouse Operators is Influenced by Various Factors in Warehouse Operations

Authors: Varangkoon Issaragura Na Ayuthaya, Charinee Phonvut & Purinat Yamakanith

 

Digital Marketing Capability and Green Innovation Effects on SME Performance: Market Orientation Mediation and Environmental Dynamism Moderation

Authors: Lambok Manurung, Etty Harya Ningsi & Chairul Imam

 

Trade Patterns and Green Transformation of Fats and Oils in BRICS: Supply Chain Resilience and Sustainability Perspectives

Authors: Jiaming Chu, Yuan Tian, Zhiheng Shao,Changchun Zhou,Zhisheng Zhang,Mingting Fan & Jiaxin Zhang

 

Big Data Analytics in Food Supply Chain Management: A Systematic Literature Review

Authors: Dam Tuan Anh Le & Sao Mai Dam

 

The Impact of Chatbots on Customer Experience in e-commerce: Examining Responsiveness, Ease of Use, and Personalization

Authors: Omar Megdadi, Hind Al-Ahmed, Mohammed L. Ashour, Fayez Bassam Shriedeh & Khaled Alshaketheep

 

Optimizing Omnichannel Information Systems for Customer Stickiness: Management Implications from an Extended Technology Acceptance Mode Analysis

Authors: Tran Ngoc Tu & Canh Chi Hoang

 

An Integrated Hypothesis-Based Evaluation of Meta-Learning, Behavioral Analysis, and Inventory Correction in Retail Forecasting

Authors: B. S. Suresh & M. Suresh