Table of Contents

Factors Influencing Consumer Adoption of QRIS Mobile Payment Services in Indonesia: An Extended Technology Acceptance Model Approach.............................1

Authors: Pratama Dahlian Persadha, Daniel Lukito, Endang Sri Wahyuni, Loso Judijanto, Asri Ady Bakri, Ekayana Sangkasari Paranita & Melly Susanti

Satisfaction and Continuance Intention in Digital Investment Applications: An Empirical Study of The Ipot Application in Indonesia.............................18

Authors: David Wilna Yehuda & Viany Utami Tjhin

A Decade of Reverse Logistics Research (2013-2023): A Comprehensive Bibliometric Analysis of Trends, Influences, and Global Engagement.............................37

Authors: Mohamud Ahmed Mohamed, Mohamed Ali Farah, Liban Abdulahi Jama, Ibrahim Hassan Mohamud, Iqra Hassan Mohamud, Mahad Ahmed Siyad & Iqra Mohamed Malin

Transformational Leadership and its Impact Pathways on Organizational Outcomes in the Tourism Industry.............................54

Authors: Ahmad El Zein & Joe Abo Abdo

Linking Employee Perceptions and Adaptability to Project Performance: The Chain Mediation of Agile Management Elements in China's Architecture Sector.............................71

Authors: Jiangwei Luo , Mohd Wira Mohd Shafiei, Radzi Ismail, Manli Luo & Weibo Song

Utilization of Text Mining for the Classification of Complaint Tickets Using Naïve Bayes in the Banking Industry.............................101

Authors: Tuga Mauritsius, Wisra Hendri, Hanson Geraldi Pardede & Faris Febrianto

The Paradoxial Effect of Affective Commitment on Unethical Pro-Organizational Behavior: Evidence from Indonesian MSEs.............................117

Authors: Hany Azza Umama, Sri Murni Setyawati & Siti Zulaikha Wulandari

Sustainable Reporting: Integrating Environmental, Social And Governance Aspects In Corporate Report.............................137

Authors: Juska Meidy Enyke Sjam, Yuniarwati, Yuyu Mulyana & Harimurti Amertapama

The Impact of Creativity, Market Orientation, and Entrepreneurial Orientation on SME Marketing Performance: Investigating the Mediating Effect of Product Innovation.............................149

Author: Ega Saiful Subhan, Ery Tri Djatmika Rudijanto W.W & Sudarmiatin

Effects of User Experience on Immersion and Intention to Play Augmented Reality Games.............................170

Author: Kawang Utomo & Tanty Oktavia

Examining the Moderating Effect of Internship Volunteer Turnover on the Relationship between Work Motivation and Employee Performance in Amil Zakat Institutions: A Mixed-Methods Study.............................188

Authors: Raisa Aribatul Hamidah, Azhar Alam, Ririn Tri Ratnasari, Zuli Wulandari & Fithri Setya Marwati

The Mediating Effect of Entrepreneurial Intention on the Relationship between Entrepreneurship Education and Entrepreneurial Performance: Evidence from Chinese College Student Entrepreneurs.............................206

Authors: Feng Liu & Putthiwat Singhdong

An Empirical Investigation of Sustainable Consumption Behavior Among Vietnamese Students: Integrating the Theory of Planned Behavior and Theory of Consumption Value.............................229

Authors: Ngoc-Hong Duong, Trong-Bao Luu, Thuy-Hoang Ho, My-Linh Tran, Thao-Nguyen Ho & Thach-Thao Ho

Unraveling the Key Determinants of SME Failure in Africa: Insights from a Systematic Literature Review and Sector-Specific Analysis.............................250

Authors: Imane Mouhtat & Fatima Touhami

Perceived Values and Dark Patterns: Investigating Their Influence on Player Continuance Intention to Play Genshin Impact among Indonesian Gamers.............................281

Authors: R. Anugerah Rezki Pekerti W. & Ahmad Nurul Fajar

Navigating the Digital Financial Landscape: The Role of Financial Literacy and Digital Payment Behaviorin Shaping Financial Management Among Generation Z Student.............................302

Authors: Irene Sukma Lestari Barus, Tetty Lasniroha & Bunga Indah Bayunitri

Analysis of Factors That Influence Use Behaviour of Using Qris Payments for Umkm in Bekasi.............................324

Authors: Raja Syanova & Ahmad Nurul Fajar

Identifying Key Drivers of Insurtech Adoption Intentions in Indonesia: An Extended UTAUT Approach.............................342

Authors: Ricky & Sfenrianto

Workplace Spirituality, Organizational Culture, and Employee Performance in Indonesian MSMEs: Examining the Mediating Roles of Job Satisfaction and Organizational Commitment.............................362

Authors: Mahmud, Budi Eko Soetjipto, Imam Mukhlis & Sopiah

Factors Influencing the Preparedness of Vietnamese Commercial Banks for Basel III Implementation: A PLS-SEM Approach.............................395

Authors: Trung Duc Nguyen & Huong Dieu Nguyen

The Role of Remittances in Building Economic Resilience in Nepal: A Keynesian Analysis.............................411

Authors: Dipendra Karki, Rewan Kumar Dahal, Ganesh Bhattarai, Binod Ghimire & Silva Bastola

Cyberloafing and Information Technology in the Workplace: Mapping the Scientific Evolution and Emerging Themes.............................428

Authors: Mugi Harsono, Hunik Sri Runing Sawitri & Kenny Roz

Servant Leadership and Catechist Performance: The Mediating Roles of Professional Commitment and Competence among Generation X and Y in the Diocese of Jakarta.............................442

Authors: Hendro Budiyanto, Setyo Riyanto, Mafizatun Nurhayati & Singmin Johanes Lo

Fostering Employees' Scouting Behavior through Inclusive Leadership: The Serial Mediating Roles of Exchange Norms and Megaphoning.............................467

Author: Ishfaq Ahmed

The Impact Remote work on Creative Career-Dimensions: A Study of Women Working in Small Enterprises in Jordan Post COVID-19.............................483

Authors: Kafa Hammoud Al Nawaiseh, Fayiz Emad Addin Sharari, Abdullah Yusri AL Khatib, Hamzeh Alawamleh & Mohammed Hammoud ALShibly

Exploring the Drivers of Creative MSMEs' Green Competitive Advantage in Indonesia: A Natural Resource-Based View Perspective.............................497

Authors: Retno Purwani Setyaningrum,Hamzah Muhammad Mardi Putra,Muafi Muafi,Imanirrahma Salsabil & Francisca Sestri Goestjahjanti

Enhancing Organizational Resilience to Climate Change through Smart Business: An Empirical Study of the Jordanian Pharmaceutical Manufacturing Sector.............................518

Authors: Yanal Mahmoud Kilani & Majdi Alsaaideh

Transforming Accounting Systems in the MENA Region: A Quantitative Analysis of the Impact of Business Intelligence Tools on Efficiency, Decision-Making, and Organizational Performance.............................534

Author: Amer Morshed

Influence of Job Characteristic and Characteristic Individual on Employee Performance Through Work Motivation as A Mediation Variable.............................547

Authors: Joseph Philip Kambey, Sjeddie Rianne Watung, Jenny Nancy Kaligis, Kukuh Lukiyanto, Grace Citra Dewi & Maranatha Wijayaningtyas

Factors Influencing the Adoption of AI-Powered Chatbots in the Moroccan Banking Sector: An Extended UTAUT Model.............................559

Authors: Yassine Elkhatibi, Houda Guelzim & Redouane Benabdelouahed