Table of Contents

Investigating the Impact of Interface Metaphors on Mobile Cognitive Load and Satisfaction in Elderly Chinese Users.............................1

Authors: Xiaona Zhang & Jasni Dolah

Cultivating Learning orientation and Support to Empower Hospital Technology Users in Digital Reforms.............................21

Authors: Wafaa Saad AL-Tai & Ahmed Younis Alabawy

An Architecture Framework for Supply Chain Management Systems Integrated with Supervisory Control and Data Acquisition Functionality.............................38

Authors: Robby Maududy & Arif Muhamad Nurdin

Data-Driven Innovation Imperatives: Investigating Mediating Pathways from Intelligence to Blockchain Entrepreneurship.............................52

Authors: Fawwaz Tawfiq Awamleh, Ala Nihad Bustami, Yousef Ahmad Alarabiat, Abeer Sultan ALtarawneh & Manar Niwash

Reviving Spiritual Travel in Crisis: Strategic Use of Social Media by Tourism Agencies to Rekindle Pilgrim Courage during COVID-19 in Indonesia.............................70

Authors: I Dewa Gde Satrya, Cosmas Gatot Haryono, Ign. Ismojo Herdono, Kwan Hoong Ng & Thomas S. Kaihatu

Consumer Perspectives on New Shopping Experiences: Assessment of Emerging Shopping Models and Modes.............................90

Authors: Stavros Kalogiannidis, Fotios Chatzitheodoridis, Dimitrios Syndoukas, Dimitrios Kalfas & Rousaki Soultana

Examining Drivers of Purchase Intentions for Fashion Retailers Leveraging TikTok Live Streaming in Indonesia.............................109

Authors: Aditia Abdurachman & Ardhiansyah

The Effectiveness of Fintech Strategies in Mitigating Credit Risk: A Case Study of Jordanian Islamic Banks (2016-2022).............................129

Authors: Nadia J.A Yousef, Abeer F.A Al Abbadi, Ahed Al-Haraizah & Elias Abu Al-Haija

Developing And Validating A Religiosity Entrepreneurial Marketing Model For Social Businesses.............................145

Authors: Siti Alhamra Salqaura, Endang Sulistya Rini, Beby Karina F. Sembiring & Sirojuzilam

Elucidating the Impacts of Profitability on Economic Value Added: An Empirical Study of Pharmaceutical and Chemical Corporations in Jordan.............................160

Authors: Abdul Razzak Alshehadeh, Lara Fayez Al-Maghareh, Ghaleb Awad Elrefae & Salah Alshehade

Leveraging Hedonic Triggers for Digital Impulse Purchases: Evidence from Online Shoppers in Vietnam.............................176

Authors: Nguyen Thi Hong Nguyet, Tran Van Dung & Nguyen Minh Hieu

Bridging the Skills Gap: Identifying the Business Computing Graduate Competencies Needed to Enhance Organisational Performance through an IT Managers’ Lens.............................189

Authors: Bareeq AlGhannam, Haneen Alabdulrazzaq, Latefah Alshammari, Ahmed Al-Hunaiyyan & Ahmad Alsaber

Brand Equity and Credibility Sustaining FMCG Purchase Decisions Through the Enduring COVID-19 Turbulence in Malaysia.............................209

Authors: Tak Jie Chan, Yu Mu, Ridwan Adetunji Raji, Sook Fern Yeo & Mohamad-Noor Salehhuddin Sharipudin

Enhancing IT Service Desk Performance through Six Sigma and ITIL: A Case Study of an Oil Company Contractor in Indonesia.............................228

Authors: Ahmad Anik Anwar & Nilo Legowo

The Relationship Between Alpha and Value Creation in Equity Funds: Evidence from the Indonesian Market.............................257

Authors: Nanang Rosidin, Oktofa Yudha Sudrajad & Sudarso Kaderi Wiryono

Fostering Serial Entrepreneurial Intention in Chinese College Students: Examining Grit Personality Mechanisms.............................275

Authors: Zhuqing Cui, Nannan Yang, Leo Manansala, Chen Chen & Simin Diwu

Investigating E-Service Quality, Ease of Use, Trust and Satisfaction in Indonesian E-Commerce Platforms.............................292

Authors: Yuli Eni, Elfindah Princes, Desman Hidayat, Alifa Zulaykha, Andre Gunawan & Jason

Examining Influence of User Experience Factors on Satisfaction with Mamikos Boarding House Rental App in Indonesia.............................302

Authors: Angelina Gracia Eddyputri Burhan & Tuga Mauritsius

Cultivating Productivity: An Empirical Examination of Workplace Environment Drivers of Employee Performance in Nepal Telecom Company.............................327

Authors: Binod Ghimire & Rewan Kumar Dahal

Unlocking The Black Box: Validating an Online Learning Experience Model for Digital Training Effectiveness in Vietnamese Enterprises.............................341

Authors: Hang Truong Thi Le, Anh-Tin Ngo & Thong Nguyen Ngoc

Investigating the Impact of Internal Marketing on Turnover Intention: The Mediating Effects of Job Satisfaction and Organizational Commitment.............................360

Authors: Fu'ad Abdallah Al-Fakeh, Ghaith Abdulraheem Ali Alsheikh, Amineh A.khaddam & Ali Abu Eid

Board of Directors Diversity and Team behavior Integration Effects on Private Higher Education Institutional Performance in China.............................374

Authors: Deng Xiufen, Hazlina Binti Abd Kadir & Ooi Boon Keat

Enjoyment, Habits and Social Influence: Key Drivers of Zakat Crowdfunding Adoption Intentions in Indonesia.............................395

Authors: Nur Rizqi Febriandika, Handari Rahayuning Pambudi, Maziyyatul Muslimah & Nurul Latifatul Inayati

Examining Antecedents and Outcomes of Electronic Word-of-Mouth Adoption: An Empirical Study of Tokopedia Users.............................411

Authors: Willy & Wella

Emphasizes The "Redefinition" of Market Orientation Reflecting Contemporary Understandings.............................430

Author: Cucu Hodijah

Comparative Evaluation of CNN-LSTM Model for Emotion Detection in Indonesian Text.............................457

Authors: Sandro Owen & Wella

Navigating the Challenges and Opportunities of IoT Adoption: A Stakeholder Perspective.............................471

Authors: Konita Lutfiyah, Mohammad Syamsul Maarif, Yudha Heayawan & Laily Dwi Arsyianti

Navigating the Shift from Work-Life Balance to Work-Life Integration in Remote Work: A Bibliometric Analysis.............................487

Authors: Archana Yadav, Pratiksha Saxena, shaifali Garg, Ritambhra Goswami, Shubhangi Vitthal Gaikwad, Abhishek Singhal, Abhilasha Dixit & Sandeep Raghuwanshi

Engaging Hotel Employees in the Era of Artificial Intelligence: The Interplay of Artificial Intelligence Awareness, Job Insecurity, and Technical Self-Efficacy.............................522

Authors: Amany Hamid Ibrahim Hassan, Asier Baquero, Wagih M. E. Salama & Hazem Ahmed Khairy