Table of Contents

Mixed-method Analysis of a Social Commerce Usability Framework.............................1

Authors: Pei-Earn Soo, Han-Foon Neo & Thian-Song Ong

A Blockchain-Based Framework for Secure Information Exchange in Digital Governance Systems using Proof of Resource Availability.............................21

Authors: Mohd Shukri, S.B. Goyal & Deepmala Singh

Blockchain-Enabled Secure Electronic Health Records Management: A Comprehensive Framework for Access Control, Encryption, Data Validation.............................49

Authors: Aymen Anwar, S.B. Goyal, Chaman Verma & Ayodeji Olalekan Salau

A Trustable Security Solutions using XAI for 5G-Enabled UAV.............................73

Authors: S. B. Goyal, Anand Singh Rajawat, Ram Kumar Solank, Dipak Patil & Amol Potgantwar

Unlocking Employee Performance in the Vietnamese Banking Sector: The Interplay of Transformational Leadership, Organizational Culture, and Organizational Commitment.............................87

Authors: Huynh Dong Ha & Dao Le Kieu Oanh

The Impact of Resonant Leadership on Strategic Adaptation in Jordanian Islamic Banks.............................104

Authors: Hasan Ali Al-Zu’bi & Ghaith Abdulraheem Ali Alsheikh

Improving Customer Satisfaction: An Analysis of Indonesia's Railfood App E-Service Quality.............................116

Authors: Manda Afiyah Lestari & Mahir Pradana

Prioritizing Smart City Technologies Using ELECTRE Multi-Criteria Decision Analysis.............................126

Authors: Ine Mariane, Aliashim Albani, Andi Muh Akbar Saputra, Winci Firdaus, Warkianto Widjaja & Robbi Rahim

Enabling Construction Management Agility in China: An Empirical Study of Agile Strategies.............................140

Authors: Jiangwei Luo, Mohd Wira Mohd Shafiei, Radzi Ismail & Manli Luo

Exploring the Research Landscape of Artificial Intelligence Integration with Business Management: A Bibliometric Analysis from 1994-2023.............................166

Authors:Muhammad Farooq, Yuen Yee Yen, Hafsa Qadir Buzdar & Qasim Ali Qureshi

Customer Relationship Management Dashboard with Descriptive Analytics for Effective Recommendation.............................180

Authors: Imran bin Zulkiflee, Su-Cheng Haw, Naveen Palanichamy, Eng-Thiam Yeoh & Yuen-Chai Tong

Determinants of SMEs’ Willingness to Pay for Electric Vehicle Logistics.............................220

Authors: Giuliano Lopez-Burga, Angela Quispe-Vergara & Nicolas A. Nunez

The Interrelationships between Resource Orchestration, Collaborative Innovation, and Innovation Performance.............................236

Authors: Boedi Santoso, Sam’Un Jaja Raharja & Margo Purnomo

The Role of Integrated Reporting in the AIS-Financial Decision Quality Relationship: Evidence from Jordan.............................251

Authors: Yazan Yaseen Alsmairat, Wan Sallha Yusoff, Ahmad Marei, Ahmad Y. A. Bani Ahmad, Essa Mahmoud Altarawneh & Belal Yousef Alsmirat

Can Barcodes Enhance Efficiency and Productivity in Oil Palm Companies? a Mixed Methods Study.............................269

Authors: Muhammad Reza Aulia, Zulham, Cut Faradilla, Anisah Nasution, Mawaddah Putri Arisma Siregar & Kraugusteeliana

Leveraging IT Service Management to Enhance Helpdesk Service Quality in Handling Consumer Complaints.............................299

Authors: Wahyu Sardjono, Nilo Legowo & Alhanif Fairuszabadi

A Blockchain-Based E-Recapitulation System for Indonesia’S Presidential Election.............................313

Authors: Steven Lie, Arya Wicaksana & Moeljono Widjaja

A Model for Supporting Information Technology Solutions Selection and Evaluation in a Nigerian Bank.............................351

Authors: Tiko Iyamu & Rotimi Adediran Ibitomi

Quantitative Analysis of Logistics Center Development Factors in Vietnam's Southern Economic Region.............................380

Authors: Chu Thi Hue, Ho Thi Thu Hoa, Nguyen Van Khoang, Trinh Dinh Duong & Vong Thinh Nam

The Role of Agile Leadership in The Timely Delivery of Projects in The Chinese Construction Industry.............................398

Authors: Jiangwei Luo, Mohd Wira Mohd Shafiei, Radzi Ismail, Manli Luo & Weibo Song

Development of a Model for Evaluating the Efficiency of Public Transport Driver Behavior.............................425

Authors: Maneerat Ratchatakulpat, Kawin Magtanaroong, Varunya Kaewchueaknang, Pinya Magtanaroong & Tikumporn Kaewchueaknang

Conceptual Framework for Flexible Workflow Generation in Federated ERP Systems mediated by a FERP Mall.............................452

Authors: Evan Asfoura, Gamal Kassem, Belal Alhuthaifi & Fozi Belhaj

Unraveling the Complex Relationships between Environmental Drivers and low-carbon tourism behaviors: A Structural Equation Modeling Approach in Guizhou Province, China.............................465

Authors: Ying Wang & Nutteera Phakdeephirot

The Moderating Role of Bank Size on the Relationship Between Board Characteristics and Bank Performance in Vietnam.............................484

Authors: Minh Hang Nguyen & Duyen Le Hai My

Modeling the Factors Influencing Real Estate Purchase Intention and Decision in Vietnam: A PLS-SEM Approach in the Context of COVID-19.............................498

Author: Nguyen Thi Thanh Chau